This is a simple fix!
It is likely that not all of your settings are turned on the way The Commons needs them to be to function at its best.
Here is a quick step-by-step video showing you how to turn them on.
Enable Required Permissions in App Settings:
VPN – filters distracting content during school hours only
Location – determines whether they are on school grounds to activate VPN - must select ‘always allow’
Motion – helps optimize performance and battery
Notifications – alert students to missing permissions or status changes