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I can’t turn on VPN permission on my Android

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I can’t turn on VPN permission on my Android

After scanning your school’s QR code in The Commons app, you’ll be prompted to enable VPN. If this step doesn't complete automatically, follow the instructions below:

Last updated on 20 Jul, 2025

Step-by-Step: Enable VPN on Android

  1. Open Settings on your Android phone.

  2. Tap Network & Internet > VPN.

  3. Look for The Commons under the list of VPNs.

  4. Tap it and select Connect if it’s not already enabled.

  5. You may also be prompted to allow The Commons to set up a VPN — tap Allow.


🛠 Troubleshooting Tips:

  • Restart your phone and re-open The Commons app.

  • Make sure you accepted all permissions during setup.

  • If VPN still won’t activate, try re-scanning the QR code.

  • Update to the latest version of the app from the Google Play Store.

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