I can’t turn on VPN permission on my iPhone

After scanning your school’s QR code in The Commons app, you’ll be prompted to enable VPN. If this step doesn't complete automatically, follow the instructions below:

Last updated on 20 Jul, 2025

✅ Step-by-Step: Enable VPN on iPhone

Open Settings on your iPhone.
Tap General, then scroll down and tap VPN & Device Management (or just VPN on some iOS versions).
You should see The Commons VPN Profile listed.
If prompted, toggle the VPN on manually.
You may also see a prompt to allow VPN configuration when you open the app — tap Allow.

🛠 Troubleshooting Tips:

Restart your phone and reopen The Commons app if the VPN toggle doesn’t appear.
Make sure you’ve granted full device permissions during the setup process.
Ensure you're using the latest version of the app from the App Store.

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