Getting Started
Learn how to download, activate, and begin using The Commons app. These articles cover first-time setup, QR code activation, and tips for students and families to get started smoothly.
Last updated on 22 Sept, 2025
How do I download and activate The Commons app?
The Commons is a free mobile app that helps students stay focused by reducing distractions during the school day. Downloading and activating the app is quick and only needs to be done once.
How much data does The Commons use?
Learn how The Commons helps reduce mobile data use by blocking high-bandwidth apps like TikTok and Instagram during school hours.
My location permission on my Apple iPhone isn't automatically turning on in The Commons app
Step-by-step instructions for enabling location permissions on iPhones when The Commons app doesn't automatically prompt the user after QR code scan. Covers both initial setup and advanced fixes.
My location permission on my Android isn't automatically turning on in The Commons app
Step-by-step instructions for enabling location permissions on Android when The Commons app doesn't automatically prompt the user after QR code scan. Covers both initial setup and advanced fixes.
I can’t turn on VPN permission on my Android
After scanning your school’s QR code in The Commons app, you’ll be prompted to enable VPN. If this step doesn't complete automatically, follow the instructions below:
I can't turn on the Motion permission for The Commons on phone
The Commons uses Motion & Fitness permission to help the app work efficiently without draining your battery. We don’t track physical activity.
I can’t turn on VPN permission on my iPhone
After scanning your school’s QR code in The Commons app, you’ll be prompted to enable VPN. If this step doesn't complete automatically, follow the instructions below:
What is The Commons?
Learn more about The Commons
Why is the school using The Commons?
Learn more about The Commons
How does The Commons work?
Learn more about The Commons
Jailbroken Phone Error
If you're using a jailbroken iPhone, The Commons may not function as expected. Jailbreaking bypasses Apple’s built-in security, and our app relies on those protections to work correctly. That said, here are some steps you can take to get The Commons working as best as possible—without needing to reset your device.
How do I know if my device was set-up successfully?
Why does my iPhone alert me to multiple location accesses?
How to Download The Commons App
To get started with The Commons, please follow the instructions below based on your device type:
Why Camera Access Is Required for QR Code Pairing?
Learn why The Commons asks for camera access during setup, how the QR code securely pairs your student’s device to their school, and why camera access is only needed one time for this process.
How do I download and activate The Commons app?