Welcome to The Commons Help Center
Find answers, how-to guides, and support resources — all in one place.
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How do I download and activate The Commons app?
The Commons is a free mobile app that helps students stay focused by reducing distractions during the school day. Downloading and activating the app is quick and only needs to be done once.
Video Resources: Why Are Apps So Hard to Put Down?
Here are a few short videos that explain why apps like Instagram, TikTok, and YouTube are designed to keep us scrolling — and what that means for our brains, our time, and our habits. These clips are great for students, parents, and teachers who want to better understand the science behind digital distractions.
What is The Commons?
Learn more about The Commons
How do I know if my device was set-up successfully?
The Commons App doesn't automatically activate or deactivate
I am showing up non-compliant in the dashboard but The Commons is active
The student's status is showing non-compliant but in the dashboard they are non-compliant.
How to Download The Commons App
To get started with The Commons, please follow the instructions below based on your device type:
Why Camera Access Is Required for QR Code Pairing?
Learn why The Commons asks for camera access during setup, how the QR code securely pairs your student’s device to their school, and why camera access is only needed one time for this process.
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Getting Started
Learn how to download, activate, and begin using The Commons app. These articles cover first-time setup, QR code activation, and tips for students and families to get started smoothly.
Using The Commons
Learn how The Commons works during the school day. This section explains key features, how the app supports focus, how approved apps are handled, and what to expect as a student or parent.
Privacy & Safety
Learn how The Commons protects student privacy and supports safe, responsible phone use. This section covers privacy and safety, and how we ensure student devices remain secure and distraction-free, without GPS tracking or collecting personal information.
Focus & Digital Habits
Support students in building healthy tech habits. Learn how The Commons helps reduce distractions, improve focus, and create a more connected learning environment — without taking phones away.
App Functionality
Having issues with The Commons app? Check out easy fixes for anything you might be experiencing.